"Frequently Asked Questions"

  • Where are Under The Tuscan Moon services available?
    We conduct Cooking Classes, host Dinner Parties, and do Gourmet Deliveries on the Gold Coast & in Brisbane, Queensland, Australia. Please contact us to query other surrounding areas.

    [ back to top ]

  • What is the minimum and maximum number of guest that you can cater for?
    We can cater from 2 to 12 people.

    [ back to top ]

  • What value are the Gift Vouchers?
    Under The Tuscan Moon Gift Vouchers are flexible and can be made out to a dollar value. They can then be redeemed for Dinner Party catering, Personal Chef or Gourmet Delivery services.

    [ back to top ]

  • What is the price per person for a 5 course meal?
    This depends on the number of guests and the chosen menu. Please contact us for a personal quote.

    [ back to top ]

  • Can guests order different combinations of dishes?
    All Dinner Party and Cooking Classes must choose the same menu. If any special dietary or allergy/intolerance is requests, all efforts will be made to accommodate.
    Menu selections must be provided at least 7 working days prior to the date or the event.

    [ back to top ]

  • What do I need to do as a host in preparation?
    All we ask is that you set the table and let us know if you are planning any theme for the night.

    [ back to top ]

  • How does payment of the dinner party work?
    To confirm and reserve the date of your dinner party or cooking class, a deposit of 30% of the total quote is required.
    Final Payment must be made 7 days prior to the event so the best possible ingredients can be bought and pay for any additional event services.

    [ back to top ]

  • In case of any cancellations, how can I get a refund?
    The initial deposit will be refunded if notice of cancellation is received 30 days prior to the event.
    Cancellation of booking 28 days prior to the event 25% cancellation fee.
    Cancellation of booking 14 days prior to the event 50% cancellation fee.
    Cancellation of booking 07 days prior to the event 75% cancellation fee.
    Cancellation of booking within 07 days of the event 100% cancellation fee.
    Cancellation fees are based on the total estimated cost of the event.

    [ back to top ]

  • What services apart from cooking does Under the Tuscan Moon supply on the night?
    You will get treated like you would in a Restaurant with serving of food. The kitchen will also be clean (to the standard we find it in) following the meal and do the dishes. If you do not have a dishwasher an additional cleaning fee will apply.

    [ back to top ]

  • Can I have prepared meals delivered without having a Personal Chef on the night?
    Of course. Just contact us for a menu.

    [ back to top ]

  • Can I request other food than what is on the menu on the website?
    Yes, of course. We will try to cater for your every need.

    [ back to top ]

  • Will you cater for gluten free, vegetarians, etc?
    Yes, within reason however many different dishes may increase the price.

    [ back to top ]